1015 Reviews Found
Confirmed Service Customer
great service and sales I go there for all my automotive needs
John S.
AVONDALE
Business Response
Thank you for choosing Gateway Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit. Until the next time we meet, take care! All the best, Anne Monroe
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Confirmed Service Customer
Very long wait for a oil change went at 9:30am my truck wasn't ready till 3:00
Ralph H.
TOLLESON
Business Response
Hi, thank you for taking the time to leave us feedback about your experience with us. i recently attempted to contact you via the phone number listed on your account. I was unsuccessful. However, after reviewing your visit it looks like we also did an alignment for you on top of the oil change. It appears the alignment was not scheduled in advance and was added at time of drop off. Our goal is to set a realistic expectation for you so that you may plan your day accordingly. I apologize that it was not communicated to you that this would take much longer under those circumstances. If you have a moment, please contact me. I would greatly appreciate the opportunity to regain your trust in our dealership. Anne Monroe Customer Relations Director 623-932-4389 EXT 111
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Business Response
Hello, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future! All the best, Anne Monroe
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Confirmed Sales Customer
I was told : "If I can not say anything nice, not to say anything" so I will say I'm Sorry' I will say I did find Jessica Guerrero and Anne Monroe to be helpful.
James R.
GLENDALE
Business Response
Good afternoon Mr . Roberts, We regret to hear that you had this experience with us. We have made several attempts to contact you prior to you submitting this feedback and since then. We have been unable to reach nor have we been able to leave you a voicemail message. We try very diligently to ensure that you are 100% satisfied with your experience and if not that we correct those items immediately. If you would be so kind as to contact us so that we may assist with your frustrations. Have a wonderful day, Anne Monroe Customer Relations Director 623-932-4389 EXT 111
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Confirmed Service Customer
I took my car in for servicing. Mike Beck who was my Service Advisor took the time tell me what my car needed and why. He showed fantastic customer service.
Audrey L.
GOODYEAR
Business Response
Mike is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Gateway Chevrolet and we hope to see you again. All the best, Anne Monroe
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Business Response
Thank you for choosing Gateway Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit! All the best, Anne Monroe
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Confirmed Service Customer
Daniel Mora was very helpful from the beginning until the very end. I will come back to him for any service that I need. I always enjoy the car wash with the service. They do such a great job and better than a regular car wash place. They take the time and attention that my car needs
Tatiana L.
BENSON
Business Response
Daniel is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Gateway Chevrolet and we hope to see you again. All the best, Anne Monroe
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. All the best, Anne Monroe
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Confirmed Sales Customer
I was able to buy a beautiful truck and staff was very help ful
Denice M.
GILA BEND
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! All the best, Anne Monroe
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Confirmed Service Customer
Quickly greeted upon arrival. Given a complimentary Lyft ride back to work and back to the dealership.
Albert G.
GOODYEAR
Business Response
We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Gateway Chevrolet and we hope to see you again. All the best, Anne Monroe
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Confirmed Service Customer
Robert Hernandez is an amazing advisor. He ensure that I was and my car needs were taken care of.
Esperanza D.
PHOENIX
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! All the best, Anne Monroe
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Business Response
Hi, we're thrilled to hear you received great service. We sincerely value your business and look forward to your next visit. Have a wonderful day! All the best, Anne Monroe
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Confirmed Service Customer
My Service Advisor Zach was very helpful and stated 1hour and my vehicle was done within a hour
Raymond D.
TOLLESON
Business Response
Hello, we're glad to hear that Zach was so helpful. We do hope we can be of assistance in the future. Take care! All the best, Anne Monroe
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Confirmed Service Customer
Zach Sheldon was my service adviser and he was very polite, tentative, informative and very much professional. He had me up to date on the process and was very courteous. I would definitely give him and the service department a 10. My loaner service was awesome too. Everything with the department was great. Thank you gateway Chevrolet for all your service.
Alvaro V.
CASA GRANDE
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! All the best, Anne Monroe
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Confirmed Sales Customer
We feel that all workers act like profecionals and we were able to buy what we wanted.
Roman M.
PHOENIX
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! All the best, Anne Monroe
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Confirmed Service Customer
Friendly, courteous, and excellent service!
Scherwin K.
TONOPAH
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
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Confirmed Service Customer
Overall everyone is nice and service was done in a decent amount of time
Cristina S.
LAVEEN
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! All the best, Anne Monroe
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Confirmed Service Customer
I was in and out within an hour for an oil and filter. Couldn"t ask for better than that.
Joseph B.
GOODYEAR
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Everything worked as I wanted and I got the car that day.
Faye H.
PHOENIX
Business Response
Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! All the best, Anne Monroe
Was this review helpful?
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. All the best, Anne Monroe