1072 Reviews Found
Confirmed Sales Customer
Had a good experience shopping at the dealership and the sales person (Ivan) was very helpful. Found what I was looking for and I'm very satisfied with my purchase.
Kevin S.
AVONDALE
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit. Safe travels!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit. Safe travels!
Was this review helpful?
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit. Safe travels!
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Confirmed Sales Customer
Rushed into buying, tried contacting dealership and was just ignored
Bryan V.
AVONDALE
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you. All the best, Anne Monroe
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Confirmed Service Customer
It was all good Noe explain what my car needed. Good job Noe ��������
Leona P.
PHOENIX
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out!
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Confirmed Service Customer
i needed my wiper blades replaced, and wanted a quick "once-over" to make sure everything was okay for the summer...i was greeted by corina,(always welcoming and so pleasant) and robert hernandez, my service rep. we chatted for a few minutes, then he asked me what i needed today..i told him--the "car doctor" was standing there waiting to take the car back...in and out in an hour...as always, gateway and their team is exemplary..they take such good care of me and my impala...doesn't matter how busy they are, they take and make the time for me...i am so grateful to robert, and every one at gateway...thank you!!! (also noticed, that amid this covid crisis, gateway had everything in place for social distancing, and all the precautions required to offer a safe and comforting environment) well done!!!
Rebecca G.
PHOENIX
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Thank you for choosing Gateway Chevrolet, Inc. as your first choice for all your automotive needs!
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Business Response
Hi, thanks for taking the time to leave a review. It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help. Take care!
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Confirmed Sales Customer
Johnny "test drive" Veldez was our dearlship and he was great! Sold me exactly what I wanted. He was funny and pleasant. Couldn't be happier. Tony, who we did paperwork with was wonderful! So personable. We had fun signing papers with him.
Douglas S.
BUCKEYE
Business Response
Hi, congratulations on your new vehicle! We're pleased to know our team was able to exceed your expectations and really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to help. Have an awesome day! All the best, Anne Monroe
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Business Response
Hi, thanks for your praise and kind comments about our team. We're glad we could help! If you have any further questions, please give us a call. We're always happy to assist. Take care! All the best, Anne Monroe
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Business Response
Hi there, thank you so much for sharing your positive feedback about your visit! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day! All the best, Anne Monroe
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Confirmed Service Customer
I feel the price of the car is higher than what it should be, I am still a little bitter about that. We agreed upon a monthly payment less than $300 but I ended up paying over $300. Service department is okay. I was a little surprised they didn���t wash my car, I thought that was part of any service request, but maybe I���m wrong.
Amber M.
PEORIA
Business Response
Hi, thanks for taking the time to leave a review. Our team is committed to providing each of our clients with the best automotive experience, so we appreciate your feedback on how we can improve. If you have any further questions, please give us a call. We are always happy to help! All the best, Anne Monroe
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Confirmed Service Customer
Good as could be during this time of social distancing
Fred M.
BUCKEYE
Business Response
Hi there! We're so happy we were able to help you out! We can't wait to see you again, have a great day.
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Confirmed Sales Customer
I can't say enough about how friendly, determined and awesome the staff is here working together to make sure I could get what I wanted. I felt overwhelmed because I knew there was challenges to overcome but I was treated respectfully and made me feel appreciative of all the work they did to help me get my first new car. Johnny Valdez went above and beyond .
Brionna M.
BUCKEYE
Business Response
Wow, it's experiences like yours that really keep us motivated! We are very happy we could provide you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care! All the best, Anne Monroe
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Confirmed Service Customer
During my experience it was clear that I was not important, my time was not valued and my concerns were dismissed and not validated. If you would like more information you can call me. Robert Hernandez did not impress me with how he handled my service.
Mark Z.
SURPRISE
Business Response
Mark, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please contact our Service Director Jeremy Thompson at 623-932-4389 to discuss. Thank you
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Confirmed Service Customer
First service on a new card. Appointment and completion right on time including transportation to and from home. Service rep Zak Sheldon always on top of the program and always very helpful.
Judith B.
AVONDALE
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful!
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Confirmed Service Customer
Jon is a great professional service rep thank u
Roberto N.
AVONDALE
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gateway Chevrolet, Inc.!
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Business Response
Hi, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do! All the best, Anne Monroe
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Confirmed Sales Customer
Daniel M did a great job helping us look at the vehicle and get the process going! Would highly recommend!
Jared S.
SCOTTSDALE
Business Response
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. All the best, Anne Monroe
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Confirmed Sales Customer
Everyone is so friendly love the atmosphere
Alejandra A.
AVONDALE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! All the best, Anne Monroe