1226 Reviews Found
Business Response
Hi there Marion, we are very happy to have provided you with such a positive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon! Best Wishes, Team Gateway
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Confirmed Service Customer
They were really great. Paul helped me the entire time. Got me car in and out super fast. ����
Alejandra T.
BUCKEYE
Business Response
Hi Alejandra, thank you for your kind review; we are happy to pass along your comments to Paul and the team here at Gateway Chevrolet, Inc.! We look forward to your next visit! Take care! Best Wishes, Team Gateway
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Confirmed Service Customer
They did not check my tire air pressure during my tire rotation and did not was my truck after the service
Aaron L.
GLENDALE
Business Response
Hello Aaron, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Thank you for taking the time to speak with our management department regarding these issues. If you have any questions please call 623-687-3503 Best Wishes, Team Gateway
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Confirmed Service Customer
Every time I have taken my vehicle in to be serviced I wait longer then required. I have to go to the service rep to tell them my vehicle is done. My vehicle is serviced, it is pulled to the front, and it sits there. I timed it this last time and it sat there for over twenty minutes. When I told the service rep, he said the tech never brought him the paperwork. The time before this one I went to my service rep and he was on his phone with my paperwork sitting in front of him. He said he was just about to call me, maybe before he was done checking his text messages. We want to get in and get out as soon as possible. The lady working the front of the service doors is awesome. She started getting cars ready before her shift and was setting everyone up. She had a sense of urgency. I don���t know her name but she has dark hair and is short. She needs to be recognized and possibly given a raise. She was the only one working hard.
Russell G.
PHOENIX
Business Response
Hello there Russell, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know, 623-687-3503. We sincerely thank you for the review, and look forward to seeing you again soon! Best Wishes, Team Gateway
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Business Response
Hi Courtney, thank you for your kind review; we are happy to pass along your comments to the team here at Gateway Chevrolet, Inc.! We look forward to your next visit! Take care! Best Wishes, Team Gateway
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Confirmed Service Customer
Fast and friendly service in the auto body shop. Work was done very well and I walked away from this transaction very satisfied.
Scott F.
AVONDALE
Business Response
Hi there Scott, we are very happy to have provided you with such a positive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon! Best Wishes, Team Gateway
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Confirmed Service Customer
Traveling cross country in our new 2020 Silverado 3500 we received notifications via text, email and the truck���s dash that we had a series of problems. We took the truck to Gateway and they listened to our concerns, wrote up a detailed service request and gave us a Lyft ride back to our accommodations. We received an email with the details of our issues. When the truck was ready we were given a means to pick it up after normal hours. We were provided a detailed list of the repairs performed.
Clark E.
LAUREL
Business Response
Thanks Clark! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon! Best Wishes, Team Gateway
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Confirmed Service Customer
Great experience! Everyone treated me with respect and kindness. Especially my service representative, Robert. He was very professional and explained everything well.
Randy B.
AVONDALE
Business Response
Hi Randy, thank you for your kind review; we are happy to pass along your comments to Robert and the team here at Gateway Chevrolet, Inc.! Thank you again for choosing Gateway Chevrolet, Inc. and we hope to see you again. Best Wishes, Team Gateway
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Confirmed Service Customer
Fast service and everyone is always so nice. Even though it was just an oil change!!
Juan T.
PHOENIX
Business Response
Thank you Juan for taking the time to let us know how we did. It is great to hear everything was done quickly and to your satisfaction! We hope you have a great day! Best Wishes, Team Gateway
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Confirmed Service Customer
The staff at this location is always friendly and helpful every time I go in to get my truck worked on.
Cheri S.
SURPRISE
Business Response
Hi there Cheri, we are very happy to have provided you with such a positive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon! Best Wishes, Team Gateway
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Business Response
Hello Kimberly, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gateway Chevrolet, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Wishes, Team Gateway
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Business Response
Hi there Miguel, thank you so much for your positive comments about Gateway Chevrolet, Inc.! We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway
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Business Response
STEPHEN HILLYER Thank you for your 5 star review! We're pleased to know we have been able to exceed your expectations and really help you out! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. We sincerely value your business and look forward to your next visit! All the best, Team Gateway
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Business Response
BRADLEY CURREY Bradley Currey, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about your particular situation. Some of our management team has tried contacting you about your visit in. We would like the opportunity to speak with you please contact us at your earliest convivence. Thank you hope to hear from you soon. All the best, Team Gateway
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Business Response
Hi there Derek, thank you so much for your positive comments about Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway
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Confirmed Service Customer
I had an appt at 9am and my car wasn't even dealt with until 130pm. Why make an appt? Or do I have to sit and wait? To get it done earlier?
Matthew S.
AVONDALE
Business Response
Hello Matthew, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please contact our Management Department at 623-687-3503 Best Wishes, Team Gateway
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Confirmed Service Customer
was easy in easy out quick professional service Kyle was great.
Martin K.
SURPRISE
Business Response
Hi Martin, thank you for your kind review; we are happy to pass along your comments to Kyle and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway
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Confirmed Service Customer
Really good, very informative and professional. Really good service and helpful
Jose T.
AVONDALE
Business Response
Thanks Jose! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon! Best Wishes, Team Gateway
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Business Response
Thanks David! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon! Best Wishes, Team Gateway
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Confirmed Sales Customer
Purchase process was time consuming however Andre Howard made it go smoothly.
Nancy P.
PHOENIX
Business Response
NANCY PIZZI Thank you for taking the time to leave a review! We want all our clients to have a comfortable and stress-free experience with us. We are sorry to hear that your wait time was longer then expected. We are happy to hear Andre was able to make it a smooth process. Thank you for choosing Gateway Chevrolet, Inc. as your first choice for all your automotive needs! All the best, Team Gateway