1067 Reviews Found
Confirmed Service Customer
Brought by car in for oil change and was completed in about 2 hours. That was quickest response I have seen having service done in the last three years of coming to Gateway Chevrolet.
Randal L.
GOODYEAR
Business Response
It is great to hear everything was done quickly and to your satisfaction!
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Business Response
We're glad to hear that everything was completed quickly and to your satisfaction. Thank you again for choosing Gateway Chevrolet and we hope to see you again. All the best, Anne Monroe
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Confirmed Service Customer
The service department did a great job. John Sheldon and the service guys had my truck in and out. It really made my day alot easier.
Chris T.
GOODYEAR
Business Response
Thank you for your feedback, Chris. It is great to hear everything was done quickly and to your satisfaction! All the best, Amanda Lakin
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Business Response
Thank you for taking time to complete a survey. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. All the best, Amanda Lakin
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Business Response
We appreciate your positive review about your recent experience with us! Sincerely, Amanda Lakin
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! We hope to continue doing business with you in the future. All the best, Amanda Lakin
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Confirmed Service Customer
Mr. Hernandez, was awesome, great customer service 😊
Rafael D.
PHOENIX
Business Response
Hi, we are very happy we could provide you with a positive experience! We hope you continue to choose us for all your vehicle needs. Sincerely, The Gateway Team
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Confirmed Service Customer
I made an appointment at the dealership for a specific time & did not receive my vehicle until two hours after. What’s the point of an appointment them all that was needed was a simple oil change !
Juan S.
PHOENIX
Business Response
Hello, thank you for the high star rating! If you have any questions or concerns you'd like to discuss with us further, please do not hesitate to give us a call or stop by. We're always happy to help! Take care!
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Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! All the best, Anne Monroe
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! All the best, Anne Monroe
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Confirmed Service Customer
Was not told our 2020 Traverse shut off when you come to a complete stop. Extremely dissatisfied with auto stop!!!
Daniel S.
EL MIRAGE
Business Response
Hi, we regret to hear that your recent experience was anything less than exceptional. This feature should have been demonstrated during a test drive. This information will be passed on to the sales manager. All the best, Anne Monroe
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Business Response
Hello, we really appreciate your feedback! All the best, Anne Monroe
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Business Response
We want all our clients to have a comfortable and stress-free experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! All the best, Anne Monroe
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Had my oil changed, free at the time because it was covered under warranty. They are always friendly but the schedule online doesn't match what they say over the phone for appointments, so got delayed a day. But overall service was great.
Wilfredo L.
GLENDALE
Business Response
Hello, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Thank you for taking the time to let us know how we did. We hope you have a great day! All the best, Anne Monroe
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Business Response
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Drive safe! All the best, Anne Monroe
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Confirmed Service Customer
excellent work and professionalism, keep it up and I will give you 5 stars
Guillermo C.
PHOENIX
Business Response
Hello, we're glad to hear you are satisfied with your service. We sincerely value your business and look forward to your next visit! Take care! All the best, Anne Monroe
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Confirmed Service Customer
as always, the gateway service team was exemplary--from being greeted by the always-pleasant, corina, to my service rep, Robert Hernandez, to the team in the service center who worked on my car, and detailed it...I thank you!!! it was a routine visit for oil change, tire rotation, etc, but my 2018 impala did need the fuel and brake systems flushed this visit..it was time...they took good care of me and got me out of there in a reasonable amount of time...the check engine light came on right after I left--turned around, went back, told Robert, and they immediately took the car right back into the service center, and reset it...no fuss, no muss... it must be noted that this gateway team is so good to me..i am so grateful for their kindness, expertise, professionalism--and especially the hugs I get every time i go there!! thank you, Robert. corina. and all the guys behind the scene who do the work, but I never see...THANK YOU!!!
Rebecca G.
PHOENIX
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Please let us know if there is anything we can help with All the best, Amanda Lakin
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Confirmed Sales Customer
Very helpful and they meet my needs and wants answer all my questions very clearly. Thanks Robert for helping me and my family I totally recommend for everyone to go here.
Ana B.
PHOENIX
Business Response
Hi there, thank you; we appreciate your feedback! Thank you again for choosing Gateway Chevrolet and we hope to see you again. All the best, Anne Monroe