Thank you for taking time to complete a survey. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. All the best, Amanda Lakin
Hello, thank you for the high star rating! If you have any questions or concerns you'd like to discuss with us further, please do not hesitate to give us a call or stop by. We're always happy to help! Take care!
Hi, we regret to hear that your recent experience was anything less than exceptional. This feature should have been demonstrated during a test drive. This information will be passed on to the sales manager.
All the best,
We want all our clients to have a comfortable and stress-free experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! All the best,
Had my oil changed, free at the time because it was covered under warranty. They are always friendly but the schedule online doesn't match what they say over the phone for appointments, so got delayed a day. But overall service was great.
as always, the gateway service team was exemplary--from being greeted by the always-pleasant, corina, to my service rep, Robert Hernandez, to the team in the service center who worked on my car, and detailed it...I thank you!!! it was a routine visit for oil change, tire rotation, etc, but my 2018 impala did need the fuel and brake systems flushed this visit..it was time...they took good care of me and got me out of there in a reasonable amount of time...the check engine light came on right after I left--turned around, went back, told Robert, and they immediately took the car right back into the service center, and reset it...no fuss, no muss... it must be noted that this gateway team is so good to me..i am so grateful for their kindness, expertise, professionalism--and especially the hugs I get every time i go there!! thank you, Robert. corina. and all the guys behind the scene who do the work, but I never see...THANK YOU!!!