1377 Reviews Found
Business Response
Hi Jose, thank you for your kind review; we are happy to pass along your comments to Liz and the team here at Gateway Chevrolet, Inc.! Thank you again for choosing Gateway Chevrolet, Inc. and we hope to see you again. Best Wishes, Team Gateway
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Business Response
KATLYN JOHNSTON Thank you for taking the opportunity to highlight some our staff that helped make it a positive experience in. We want all our clients to have a comfortable and stress-free experience with us. We sincerely value your business and look forward to your next visit! All the Best, Team Gateway
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Confirmed Service Customer
No sticker for next service month/mileage reminder installed on my front window. Don't nickel and dime returning customers!!! Where's QC on that one?!?! Extremely dissatisfied!!!
Daniel S.
EL MIRAGE
Business Response
Hello Daniel, our deepest apologies for not placing the reminder sticker in your window. On your request, we will send you the sticker in the mail. If you have any further questions, please give us a call. We're always happy to help! Best Wishes, Team Gateway
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Confirmed Service Customer
Oil change should not take over 2 hours. Otherwise fine.
Dennis L.
GOODYEAR
Business Response
Hello Dennis, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway
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Business Response
Hello Kyle, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Best Wishes, Team Gateway
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Confirmed Sales Customer
Good experience throughout the process, everything was explained along the way.
Matthew M.
GOODYEAR
Business Response
MATTHEW MORELOCK Thank you for the 5 Star review! What great feedback we are happy to hear we were really able to help you out. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. If you have any further questions, please give us a call. We're always happy to help! All the Best, Team Gateway
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Confirmed Sales Customer
My experience with your dealer ship was amazing especially working with Michael Matino he was wonderful to work with. He listened to everything I was looking for in a car.
Beadi L.
PHOENIX
Business Response
BEADI LOZADA Thank you for your 5 star review! We're pleased to know we have been able to exceed your expectations and really help you out. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. We look forward to your next visit! Take care! All the Best, Team Gateway
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Confirmed Service Customer
Alejandra was on it. Prompt, quick, detailed. The truck look amazing after the carwash too!!
Michael S.
GLENDALE
Business Response
Hi Michael, thank you for your kind review; we are happy to pass along your comments to Alejandra and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway
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Confirmed Sales Customer
I had a nice experience , Trevor V. was the agent helping me and was very knowledgeable answer any and all questioned I had, and was very friendly!
Stacey M.
PHOENIX
Business Response
STACEY MCDOWELL Thank you for your 5 star ! We're pleased to know we have been able to exceed your expectations and really help you out. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. All the Best, Team Gateway
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Confirmed Service Customer
Couple hours waiting around for my Tahoe but they washed it up outside nicely
Ronald F.
GOODYEAR
Business Response
Hello Ronald, Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon! Best Wishes, Team Gateway
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Business Response
Hi John, thank you for your kind review; we are happy to pass along your comments to Robert and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway
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Confirmed Sales Customer
Everyone we had any contact with was very helpful! Great experience!
Nancy M.
SURPRISE
Business Response
NANCY MICHELSON Thank you for the 5 star review! We're pleased to know we have been able to exceed your expectations and really help you out. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! All the Best, Team Gateway
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Confirmed Sales Customer
Tyler was very helpful and worked with us to get the car I wanted . The wait time for financing was longer than expected but it all worked out
Viridiana G.
PHOENIX
Business Response
VIRIDIANA GUEVARA Thank you for taking the time to leave a review! What great feedback our team strives for excellence so its rewarding to hear we were able to help you out. We want all our clients to have a comfortable and stress-free experience with us. We sincerely value your business and look forward to your next visit! All the Best, Team Gateway
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Confirmed Sales Customer
It was great, I got help i needed, all my questions answered and the people were very friendly, especially the person who helped through the process . Special thanks to Adrian Garcia
Juan G.
CASHION
Business Response
JUAN GRANADOS Wow, what great feedback thank you for taking the time to highlight some our team that helped make it a positive experience in. We're pleased to know we have been able to exceed your expectations and really help you out. Thank you for choosing Gateway Chevrolet, Inc. as your first choice for all your automotive needs! All the Best, Team Gateway
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Confirmed Service Customer
Great customer service and strive for excellence on making sure my questions were answered. Taking time to diagnose an issue and get the customers input is crucial in order to resolve issues. That was was the service I received. Keep up the good work
Daniel A.
PEORIA
Business Response
Hello Daniel, thank you for your kind words and this wonderful review! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Best Wishes, Team Gateway
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Confirmed Service Customer
Service doesn't charge for unnecessary issues.
Dan M.
LITCHFIELD PARK
Business Response
Hi Dan, Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon! Best Wishes, Team Gateway
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Confirmed Service Customer
My check in was super smooth. I had a chip in my windshield, and my adviser did not mention to me that it ended up going all the way to the top of my windshield in my way when I am driving. Communication is very important. I left very angry that I didn���t even go back to see why this was not brought up. I am very disappointed in that lack of communication.
Audrey M.
AVONDALE
Business Response
Hello Audrey, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway
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Confirmed Service Customer
The service department was great and very helpful
Blanca G.
AVONDALE
Business Response
Hi Blanca, We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway
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Business Response
CAMERAN BROWN Thank you for the 5 star review! We're pleased to know we have been able to exceed your expectations and really help you out. Thanks for highlighting some of our staff who helped make this such a great experience. Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon! All the Best, Team Gateway
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Business Response
MANUEL URIARTE PAREDONES Thank you for taking the time to leave a review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. We look forward to your next visit! Take care! All the Best, Team Gateway