1226 Reviews Found
Confirmed Service Customer
I do believe they charge to much money, everybody does. They were up front with everything and honest. Thanks Bill Allen
Allen W.
PHOENIX
Business Response
Hello there Bill, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Gateway Chevrolet, Inc.
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Business Response
Hi Robin, we are so happy to read such a great review about Gateway Chevrolet, Inc.! We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care! Best Wishes, Team Gateway
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Business Response
Hi there Antonio, we are very happy to have provided you with such a positive experience! We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! Best wishes, Team Gateway
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Confirmed Sales Customer
Everyone was quick and professional with my purchase
Brandon H.
GILBERT
Business Response
BRANDON HESS, Thank you for taking the time to leave us great feedback. We want all our clients to have a comfortable and stress-free experience with us. We're glad to hear you found our staff was so knowledgeable and helpful. Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon! All the best, Team Gateway
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Confirmed Service Customer
Mike and kelly were great. Left my truck for a transmission oil change and my truck was wrecked into a bmw. Took over 2 weeks to get it back. Plus my back seat panel was removed. There no reason for that God did not give me children so no one ever in back seat. My world was turned upside down for over 2 weeks. With everything thats happing in this world thats the last ting I needed. Plus family and friends were chocked that I still had to pay for trans oil change only given a 10% discount.
Frances B.
PHOENIX
Business Response
Hi there Frances! We're so happy we were able to help you out! W are happy to pass along your comments to Mike, Kelli and the team here at Gateway Chevrolet, Inc.! Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon! Best Wishes, Team Gateway
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Confirmed Service Customer
Fast, efficient service from drop off, shuttle home and back and service time.
Amber C.
AVONDALE
Business Response
Hi Amber, We're glad everything was completed quickly and to your satisfaction! We want all our clients to have a comfortable and stress-free experience with us! We hope to see you soon! Best Wishes, Team Gateway
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Confirmed Service Customer
Oil change took a couple of hours despite having an appointment. Tires were not rotated / aired up properly.
Jesse S.
BUCKEYE
Business Response
Hi Jesse, Thank you for taking the time to speak with me today about your last visit. I am glad that we can clear up this issue and looking forward to meet with you on Friday. Have a great day and if there is anything that you need, please give me a call at 623-687-3503. Best Wishes, Kelli Meusel
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Confirmed Service Customer
Dropped my vehicle off at 7:30am to have running boards put on and have the dashboard seal looked at. At 1:30pm when I called to check on my vehicle status it had not been started on. Liz had to get a manager involved to get the vehicle completed.
Ivan R.
GOODYEAR
Business Response
Hello Ivan, Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. Best Wishes, Team Gateway 623-687-3503
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Business Response
Hello Michael, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Best Wishes, Team Gateway
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Confirmed Sales Customer
Mauricio Sanchez is who we would recommend anyone to go see!! He was great! He seemed very genuine, calm and not pushy. He was on our time, not the other way around, which made us feel confident with our purchase.
Dulce H.
BUCKEYE
Business Response
DULCE HAGEN Thank you for the 5 star review and taking the time to mention some of our staff that made it a great experience in. We value your feedback and look torwards your next with us. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! All the best, Team Gateway
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Confirmed Service Customer
John Sheldon has been our service advisor for over 15 years. Gateway is lucky to have him on their team. High ethical standards, professional and always focused on customer service and customer satisfaction.
Donald G.
TOLLESON
Business Response
Hi there, thank you so much for your positive comments about Gateway Chevrolet, Inc.! Thank you for your kind review; we are happy to pass along your comments to John and the team here at Gateway Chevrolet, Inc.! Thank you again for choosing Gateway Chevrolet, Inc. and we hope to see you again. Best Wishes, Team Gateway
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Confirmed Service Customer
I got my car back with oil all over my car trash was left in my car they rotated my tires and obviously didn't balance the tires now my car shakes. Horrible service wouldn't recommend or return.
Wallace F.
GLENDALE
Business Response
Hello Wallace, Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. Best Wishes, Team Gateway 623-687-3503
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Business Response
Hi Rafael, thank you for your kind review; we are happy to pass along your comments to Mike and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway
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Confirmed Sales Customer
They worked at it until they got me approved! I���m very happy!!!
Joy A.
AVONDALE
Business Response
We strive for 100% customer satisfaction so we are glad to hear you found that to be the case. Please don't hesitate to reach out to us if you ever need anything else. Safe travels! All the best, Chelsea Wheeler
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Confirmed Sales Customer
I was expecting pushy sales people and bad attitudes like I have experience at Earnhardt dealerships. What I recieved was a friendly, relaxed, and no pressure sale group. They were very helpful and profession by aiding me in what I was looking for. Everyone from sales to the finance were very helpful and friendly. I will be recommending this dealership to friends and family. This is my first Chevy I have purchase.. New or used.
Christopher H.
AVONDALE
Business Response
We understand that shopping for a car can be a difficult and stressful process, so we're delighted to hear you had such a positive buying experience with us. If you have any questions or concerns for us, please do not hesitate to give us a call or stop by. We hope you have a fantastic day, and enjoy your new car!
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Confirmed Sales Customer
Dwayne had everything ready for us when we drove up from Tucson. It was a smooth process.
Luella I.
CASA GRANDE
Business Response
We're so pleased to hear that you had such a great car shopping experience with Dwayne. If you need anything else, we're always happy to assist. Enjoy your new car! All the best, Chelsea Wheeler
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Confirmed Sales Customer
Yoli Pena was absolutely wonderful to work with. From start to finish she took care of me and listened to what I needed. She helped me get the car I needed and wanted. I truly appreciate all the follow up and the feedback she continued to provide since I bought my vehicle! Yoli is amazing
Sarah M.
GLENDALE
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We'll be sure to pass along your kind comments to Yoli and the team here at Gateway Chevrolet. Please feel free to reach out to us if you ever need anything else. Congratulations on your new car! All the best, Chelsea Wheeler
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Business Response
Hi there Bruce, thank you so much for your positive comments about Gateway Chevrolet, Inc.! Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon! Best Wishes, Team Gateway
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Confirmed Service Customer
I got to watch the blue corvette being sold yesterday, awesome ! John Shelton is the best on the planet ! Lastly, do you guys really read these ?? ����
Stephen D.
RIO RICO
Business Response
Hi Stephen, thank you for your kind review; we are happy to pass along your comments to the team here at Gateway Chevrolet, Inc.! Yes, we read every one of our reviews and answer them as well. Your feedback is what helps us here at Gateway Chevrolet is what helps us grow as a better and stronger dealership. We are happy to pass along your comments to John and the team here at Gateway Chevrolet, Inc.! We hope to see you soon! Best Wishes, Team Gateway
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Business Response
Cordaro, Michael Edward, We are happy to hear that everything is working out. Thank you for taking the time to leave a review we value your feedback. We are always happy to assist if you need any further assistance. Have a great day take care! All the best, Team Gateway