1072 Reviews Found
Confirmed Service Customer
2.5 hours for an oil change and tire rotation seems a bit excessive but then again I don't usually use a dealership to service my vehicles either, so maybe that is the new standard. Appreciated the wash job on the truck however.
Thomas G.
GLENDALE
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 428-1910 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! All the best, Jeremy Thompson
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Confirmed Sales Customer
I was in and out with a new truck in 2 hrs. Enjoyed the service from Ricky. Thank you
Briana R.
GILBERT
Business Response
Hello, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you, and have a fantastic day!
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Confirmed Sales Customer
I have to say , it was the best experience I ever had! My salesman was amazing. I went to several dealerships in the last few months and left with nothing because the salesman was like a shark and rude. But Kyion I believe I’m spelling his name wrong was amazing !
Feliz H.
PEORIA
Business Response
Hello, we are glad we could help! We're looking forward to your next visit with us! All the best, DJ Hinchey
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Business Response
Thank you for leaving this rating and review. We will be sure to pass along your comments to the team to improve for the future. If you have any questions or concerns please call us! We sincerely value your business and hope to see you soon.
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Confirmed Service Customer
Robert's assistance was greatly appreciated.
Jennifer N.
BUCKEYE
Business Response
Hi there! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
I had an appointment but it still took 1.5 hours to change the oil on my car
Rochelle J.
PHOENIX
Business Response
Thank you for taking the time to leave us this feedback. Please reach out to us at (623) 428-1910 so we may assist you in moving forward towards a resolution. We hope to hear from you soon.
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Confirmed Service Customer
I was very happy with the service I received.
Kenneth G.
AVONDALE
Business Response
We are pleased that our team was able to help you out! Thank you again for choosing Gateway Chevrolet and we hope to see you again. All the best, Jeremy Thompson
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Business Response
Thank you for sharing your thoughts! We sincerely value your business and look forward to your next visit! All the best, Jeremy Thompson
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Business Response
¡Hola, gracias por su comentario positivo! ¡Que tenga un buen dia!
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Confirmed Service Customer
Everything was great. I spent $2000.00 on new run flat tires. Until I took my Corvette on the highway. The shimmy and shake was so bad at 50mph I could have easily got in an accident. Its pretty obvious you did not do a road test. Shame on you
Bob L.
AVONDALE
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 428-1910 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Got an oil change. Very fast and friendly customer service.
Christopher W.
BUCKEYE
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! All the best, Jeremy Thompson
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Confirmed Service Customer
it was not clean and staff wasnt too helpful or friendly
Guillermo R.
TONOPAH
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 428-1910 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Shannon on 2nd floor is not helpful . We have requested our refund for extended warranty and she keeps refusing to help us or give us our refund ahe not helpful at all. All she does is give us the run around. I NEED MY MONEY NOW
Raul O.
TOLLESON
Business Response
Thank you for choosing Gateway Chevrolet as your first choice for all your automotive needs! If you have any further questions, please give us a call. We're always happy to help! All the best, Jeremy Thompson
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help! All the best, Jeremy Thompson
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Confirmed Service Customer
John Shelton is one of the best, he keeps me informed on the status of my vehicle and makes me aware of issues that need to be resolved. I will continue to have my vehicle serviced at this dealership.
Nicholas I.
GLENDALE
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! All the best, Jeremy Thompson
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Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! All the best, DJ Hinchey
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Confirmed Service Customer
My experience with Gateway Chevrolet it's a awesome place to get a car and really good service also and have really good people I'm really friendly awesome
Jessica H.
PHOENIX
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! All the best, Jeremy Thompson
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Confirmed Service Customer
Daniel was extremely helpful, professional and explained everything in detail
Frank A.
LAVEEN
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!