1065 Reviews Found
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! All the best, DJ Hinchey
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! All the best, Jeremy Thompson
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Confirmed Service Customer
Timelines on communication from service rep could be improved
Larry J.
BUCKEYE
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We will definitely use your comments to improve our service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! All the best, Jeremy Thompson
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Confirmed Sales Customer
Eli was very professional, knowledgeable, and just a cool dude.
Joseph M.
GOODYEAR
Business Response
Eli works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Enjoy your new Trax and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! All the best, DJ Hinchey
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Confirmed Sales Customer
Representatives were friendly and mostly knowledgeable. If one person didn't have an answer to my questions they found someone who could help!
Frederick D.
LITCHFIELD PARK
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Enjoy your new Bolt and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! All the best, DJ Hinchey
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Confirmed Service Customer
To be honest, there is no point in writing anything here, because nothing gets done as it should and this place is so unorganized, there is no point. Plus all someone does is copy and paste pre written responses.
Andrew H.
PHOENIX
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We pride ourselves in having great communication skills with our customers, and it sounds like we may have let you down. If you have any questions or concerns regarding this specific issue, please feel free to reach out to us so we may further assist you in working towards a resolution. Gateway Chevrolet (623) 428-1910
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Business Response
Hello, thank you for leaving us a review. If there’s anything we can do to change your 4 star experience into a 5 star one, please let us know! All the best, Jeremy Thompson
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Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! All the best, DJ Hinchey
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Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Gateway Chevrolet. We're looking forward to your next visit with us!
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Confirmed Sales Customer
I enjoy Gateway because I never feel the salesman pressure of buying or deciding what to do. I feel as though I’m treated as a person instead of the paycheck.
James K.
GOODYEAR
Business Response
Wow, we're glad you had such a wonderful experience with us! We hope you have a great day!
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Confirmed Sales Customer
From the time I stepped off my vehicle and drove off in my one I was treated with so much courtesy. I felt welcomed. I've had bad experiences with other dealerships where I'm just swarmed with sales ppl and felt pressured to buy a vehicle. At gateway Yoli Peña made it an awesome experience and she was so knowledgeable of the vehicle and was very attentive to me and other clients. The whole gateway team treated me like family not like another client.⭐⭐⭐⭐⭐
Claudia V.
PHOENIX
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
Great service on my purchase of my truck. Explained everything on it and how to operate it.
Henry B.
YUMA
Business Response
Hi, thanks for your praise and kind comments about our team. Thank you again for the great review!
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Business Response
Hello, thank you for taking the time to let us know how we can improve your experience. Your satisfaction is important to us, so we sincerely appreciate the feedback. If you ever need anything else, please feel free to give us a call or stop by!
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Business Response
We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! All the best, Jeremy Thompson
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you again soon! All the best, Jeremy Thompson
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Confirmed Service Customer
I had an appointment to get to and explained that to Zach and he got me in and out in record time. Thank you for the great service!
Juanita G.
LAVEEN
Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you for choosing Gateway Chevrolet and we hope to see you again. All the best, Jeremy Thompson
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Business Response
Your positive rating means a lot to us! We sincerely value your business and hope to see you soon! All the best, Jeremy Thompson
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Confirmed Service Customer
Was greeted professionaly by Zach Sheldon.The service I requested was promptly taken care of and a couple of other items I was informed of but declined. Thanks for the great service.
James P.
TOLLESON
Business Response
We are happy to hear that our team took great care of you during your visit! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! All the best, Jeremy Thompson
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Confirmed Service Customer
had an express oil change appointment at 7 am i I got there at 6:40 was waiting for the bay doors to open .. When they did the female who gives out the flyers on the windshield asked me to move to left side not a problem not knowing that the car in the front was left there overnight. I waited for 45 minutes to get an service ad visor since the one that i had the appointment was off.I asked the female if I could switch lanes since 15 cars had already entered the bay she said no.. I've never had this horrible of experience with this dealership service before so I'm considering on going to another Chevy dealership for service in the future
Rita M.
LAVEEEN
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 428-1910 to discuss your concerns, as your satisfaction is of utmost importance to us.