Hello Jesus, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We are sad to learn that your Sierra wasn't washed. Our car wash is down at this time, We here at Gateway Chevrolet are in the process of getting a new car wash and that is the reason why it wasn't washed for you. One your next visit it should be up and going. Please come see us for any future needs.