Customer Testimonials
It was pretty good, Judy helped me out and was very easy going. They fixed my truck and had it back to me in no time. GREAT PLACE...
Thanks for your honesty and efficiency Kevin
Thank you Santo Gutierrez for helping my mom and husband buying our truck!!
Very efficient and professional team
Sales guy was Awesome jesus and the financing guy
Bought a nice Buick Enclave from Ken Garff Chevrolet. Used vehicle w 15000 miles on it. Young sales we had was very knowledgeable about the sun and answered all our questions. Paperwork still takes time...
Thank you so much. You pick out the best car for me. I love the color. You are the best
Thank you Santo Gutierrez, we love our Tahoe!
My car had recently broken down and it was time to replace it, I was connected with Yessi and blown away at how helpful and knowledgeable she was. She was very transparent throughout the whole process and made me really comfortable with all the information I was taking in. She went above and beyond finding me options within my budget. It was such a breeze! Even after the car was bought and everything was said and done, she left the door open for me if I had any questions in the future. I’m so grateful that I was able ... Read More Google - Oct 27, 2026
I was very well treated and was an overall good experience.
Thank you for your help Santo Gutierrez! You made the car buying experience easy.
Great experience from sales to finance. Will definitely buy my next vehicle here
Ryan helped me from the start. I gave an overview of my financial status, Ryan with his manager were able to put me in a 2026 Chevy Trax. Ryan is an awesome person, professional and worked with me.
Best dealer best location!!!! They really put your needs first !
The assistance provided during the search for a new vehicle was truly exceptional and deeply appreciated. Every step of the process felt guided by genuine care and a commitment to ensuring complete satisfaction. The expertise shared made a complex task feel remarkably simple and straightforward. It is rare to encounter such a high level of dedication and professionalism in this industry. Every recommendation offered was thoughtful and perfectly aligned with the necessary requirements. Your patience throughout the decision-making period helped alleviate any stress associated with the purchase. This positive experience has left a lasting impression that will certainly be remembered ... Read More Google - Oct 20, 2026
(Translated by Google) Santo Gutierrez is a very helpful salesman, I recommend working with him! He helped me buy the 2026 Silverado 1500. (Original) Santo Gutierrez es un vendedor bien ayudoso, recomiendo que trabajen con el! El me asistió comprar el 2026 Silverado 1500.
Thank you to Ryan and the whole team at Ken Gariff they made my car purchasing process so smooth sailing.
Jesus Alvarez He was a great help with the purchase of my new Silverado; he was very knowledgeable about the vehicles and the entire purchasing process. The general manager, Jesse Alvarez, was also very kind and attentive toward me. I definitely recommend them if you are looking to make a purchase.
Highly Recommend, no games or gimmicks Ask for Andre
Excellent customer service, and Fast. Very friendly service employees. Highly recommend.
Great experience at the dealership! Manny was an awesome salesman, Johnny was very helpful, and Larry made the financing process easy and smooth. Highly recommend the team!
Your Staff treated us like Family. We Thank You for the Great Deal you got for us. Joe & Coco Padilla. United States Navy Vietnam Era Veteran.
I had an absolutely amazing experience working with Jesus Alvarez! From the very beginning, he went above and beyond to make sure I felt comfortable, informed, and confident throughout the entire car-buying process. He was extremely helpful, patient, professional, and genuinely took the time to listen to what I was looking for in a vehicle. He answered all of my questions thoroughly, explained everything in a way that was easy to understand, and never made me feel rushed or pressured into making a decision. What really stood out to me was how much effort he put into helping me find ... Read More Google - Oct 6, 2026
Great service I recommend this dealership for you
Loved the fact that the advertised price was the price…as it was AMAZINGLY low. No haggling necessary. Only downside was the hard sell on extended warranty. No is No. Other than that it was a great experience.
Everyone very nice. Delivery all good, beware the negotiation, they went for the throat. The old fashion way. They wanted my paid for vehicle, xxx amount per month and$11,000 down!. I left $200 less per month and ZERO down, my trade. Bring your auto calculator.net with you and don’t fall for the sucker punch.
Good customer service
Thank you Santo Gutierrez for helping us with our new car purchase!
Awesome.
For the most part, once you go into a dealership you will leave with a New vehicle, new or used is new to you. They know that, everything else goes smoothly and fast.
Very Professional, Service was very quick. I'm only going here from now on.
They are very professional.
Very pleased with my purchase . Rep was very good
(Translated by Google) Thank you Santo Gutierrez for the beautiful truck!!! (Original) Gracias Santo Gutierrez por la bonita troca!!!
We had an incredible buying experience here! My salesperson Santo was upfront, patient, and made the whole process completely stress-free. No high-pressure sales tactics or last-minute surprise fees in finance. In and out quickly with a great deal. Highly recommend working with him!"
(Translated by Google) Excellent place, I highly recommend it. (Original) Excelente lugar se los recomiendo
The purchase went fine. The usual negations. I paid a fair price for the vehicle. The sales man was very nice.
From start to finish, my experience with Ryan at the car dealership was amazing! I did not expect to have such a pleasant experience at a car dealership. My baby and I were treated with respect and care, I was offered assistance, all of my questions were answered, I was provided a room to breastfeed in, and I was offered food and drink. In every step of the way, Ryan always had patience with me, with a very willing demeanor, and such a positive attitude. All of the staff was very nice and welcoming, but Ryan’s role on this ... Read More DealerRater - Sep 2, 2026
Worked with Martiza she was very helpful and kept me updated on my truck while it was in service.
Chevy dealer is always friendly very knowledgeable very professional I love the environment. Quick and easy sale love it
terrible service. i was given an “i owe you” by the dealership when i purchased my car with gillie and was promised A ship and program but 8 months later, i have yet to receive it. I have been calling multiple times and get no help at all. There has been multiple occasions where they tell me they will be sending it and receive no updates regarding the delivery. I’m tired of the lies and lack of effort from this dealership. i just want my key that the dealership promised me when i bought my car.
Update: Changing my review ... Read More DealerRater - Aug 14, 2026
Great costumer service. This is our 3rd car we buy there . I will recommend to family and Friends
The sales people was so helpful and kind we were so grateful for all they did for us
Clean, fast deals made. Friendly staff just not a ton of options to choose from.
i dealt with salesperson Alejandro Reyna. i found him to be courteous and knowledgeable about the vehicle we were considering purchasing. once we made the purchase, he assisted me and my daughter in getting the vehicle prepared for delivery. he assisted my daughter in syncing the cell phone to the vehicle. he was pleasant to deal with and would recommend him to others looking to purchase a chevy vehicle. my daughter is enjoying the chevy truck purchased. thank you.
Gillie was an excellent sales associate Johnny the sales manager got to my numbers & Ronnie got my financing tackled down
Yessie was was top notch, I felt like her number one concern was to do her best to get me the deal I needed. I never felt pressured. I have already recommended both your dealership and Yessie to my friends and people who have complimented me on my truck.
They took care of us and treaded us as family i would definitely come back
Manny was absolutely incredible and took phenomenal care of us. We will absolutely be back again just for the service he provided.
I came in for an oil change with no appointment. They took my truck right in and did a wonderful job in a timely manner.
She was my point of contact with my vehicle maintenance, I needed a oil change, and I needed to fix the outer rubber ceiling for my sunroof and inside my driver's side, dash was a piece of rubber or some type that was sticking out.And she got it fixed for me and other than that.Overall experience is pretty well and very informative
Already left à review online It was good besides the fact I had to go back to get my sensors re learned
I Love my experience buying my new car. . Everyone I met was very nice and worked with my budget.
Everyone was very friendly and extremely helpful! I was a walk-in, but was still treated with kindness and attention- I never felt like a burden.
Cody was amazing! Smooth and helpful. Cody consistently provides a seamless and empathetic support experience that leaves every customer feeling genuinely valued and heard.
They helped and made the process super easy. Will be purchasing again and sending frjends
Knowledgeable and very helpful he made me fill like family all my services will be done at Ken Garff from now on
Very good customer service and nice people all around had a very great experience. And got a great vehicle
It was very satisfied I was able to come in the day before I make my appointment. Spoke to Nathan. He explained everything that I was going that was going to happen with my service and what I needed recommended many things and I was just so happy. happy service I bought the truck in Tempe at Chapman, but I've been bringing both of my vehicles to Gateway so I'm down the street and I'm very happy with the service so far!??
Really great job and services! Communication was so good, and the services were great too.
Rosa was excellent kept me informed with all the things being done to my vehicle
The service was good. They did a car wash but didn't dry the vehicle so there are spots everywhere. The person who sold me my vehicle lied about being able to get the windows tinted by saying i could get them done at my first service but that was not true. Very disappointed in that. The service staff were nice and friendly.
My salesman Donald Cummings was great! If you are looking for a new car go see him! I’m loving my new Chevy Trax..thanks so much!! Thanks again Donald and Gateway Chevrolet!!
They did what they could to get the deal approved and talked to you with every detail they could.
I dropped my car off early in the morning and left my keys with the lock box. I heard from Ray as soon as my car was taken back and received regular updates through text message and email. Ray and I spoke on the phone to clarify questions that I had. He was so easy to work with and so eager to make sure that I had a great experience. 10 out of 10 would recommend.
Just a little confusion after I left as the tech needed the part number on warranty item but eventually found it
Service was quick. Great communication from my advisor and kept me updated throughout my time there.
I was reading it promptly. I was directed to the waiting area. I received detailed information about my vehicle. Everything seem to be great. MOM brought my vehicle out and thanked us for coming through and we're on our way.
Excellent experience from start to finish and the salesman Xavier was beyond professional. I actually had a deal worked at another dealer but chose Ken Garff because of the sales man.
Very good ?? Nice person, very clear about my car and I feel great .
She was very detailed and watched for our best interest of what we could afford. She suggested and gave us the breakdown and explained what was going to take place and the price
Booked oil change same day we had appt. Fast and easy Booking online was easy
Very professional, friendly and helpful I have had Ray Acosta as my service advisor a few times and he has always been professional, helpful and friendly. He keeps me updated on the status of the service. I have had a good experience overall.
He appeared to be very knowledgeable, very kind an polite It actually appeared as he really was concerned about my vehicle
We were looking for a specific traverse. Xavier helped us out and we got the exact car we wanted.
Thank you so very much for your attention and work have a great day thank you
Went for an oil change. The oil change was fine but employees were arguing with each other in the garage. Not a good look.
Rose was a wonderful person to deal with. Polite friendly & just plain good vibes. But being stuck without a car all week with little to no updates wasn’t the best experience.
Fast, friendly and professional with great interaction/communication. Highly recommend this dealership. Great service department folks.
Respectful listener understanding He offered the things my SUV needed suggested and explained everything very well but at this time unfortunately my expenses have a limit but for sure I told him next visit I would try my best and I am getting a battery before the summer but I have credit at Firestone so I'm getting it there thx
He was polite and kind. He explained to me in detail the observations and recommendations identified during the review.
Quick, transparent, and knowledgeable. Very helpful. I didn't feel rushed and he took the time to explain as needed without bombarding me with information. I'm grateful.
Great service. Nathan was outstanding. I will sure be back again to see Nathan if needed
My service advisor, Judy, did an excellent job keeping me informed throughout the entire process. I was able to bring my car in for diagnosis and repairs within just two days, which was impressive. Although the location was a bit farther than I would have preferred, the wait times at other dealerships were extremely long, so it was well worth it. I was very pleased with how quickly Gateway handled servicing and repairing my engine.
They are really helpfull, they do a great job and fast, help you with updates about your vehicle as well
Nathan is a very good service advisor. Very pleased dealing with him. I recommend him
It was very good setvice. Fast, friendly and efficient service which took less time than I was expecting, which was great!